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Frequently Asked Questions: Find Answers to Your Queries

Frequently Asked Questions

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A "Partial" status means our system could only deliver a portion of your requested quantity. For example, if you ordered 1,000 followers but the server could only deliver 800, the order will be marked as Partial. The system automatically calculates the cost of the undelivered 200 followers and instantly refunds that exact amount back to your panel balance.

To place an order, you must first register for a free account and log in. Navigate to the "Add Funds" page to deposit money into your SMM Edge balance. Once funded, go to the "New Order" tab, select your desired category and service, paste your target URL, enter the quantity, and click submit.

Drip-feed allows you to build engagement naturally by delivering your order in smaller batches over time instead of all at once. For example, instead of getting 1,000 likes instantly, you can use Drip-feed to schedule 100 likes to be delivered every 60 minutes for 10 runs.

You must always start your live stream first before placing an order for live stream viewers. Once you are actively live on the platform, copy the broadcast link and submit your order to ensure the viewers are delivered successfully.

Yes! We offer "Child Panels" for users who want to start their own SMM business. A Child Panel is a white-label website that looks just like ours, connected directly to SMM Edge via API to process your customers' orders automatically.

To get a direct link to a YouTube comment, right-click (or tap and hold on mobile) on the timestamp next to the commenter's username (e.g., "2 hours ago" or "1 week ago") and select "Copy Link Address." Paste this exact URL into the order link field.

We pride ourselves on offering some of the lowest wholesale prices in the industry for all users. However, if you are a high-volume reseller or agency spending a significant amount daily, please open a support ticket. Our team can review your account history to see if you qualify for VIP tier pricing.

The Mass Order tool allows you to place multiple orders simultaneously to save time. You must enter the orders in a specific format on each line: Service ID | Link | Quantity. For example: 102 | [https://instagram.com/post1](https://instagram.com/post1) | 500. Put each new order on a new line.

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